The response to COVID-19 has been met with necessary and drastic action from leaders all over the world. Self-quarantine orders have been issued to businesses and communities alike, which puts safety over status quo operations. As such, security firms have been placed to ensure safety while upholding duties outlaid in their contracts. Most firms have learned to be mindful of the current situation and become vigilant in their response to the dynamics that come as a result of their daily operation. Several tactics, strategies, and protocols have been implemented to maintain reliable services and the well-being of clients and community, Below we have outlined some of the consideration when choosing Pandemic Response Security Guards.
Communication Protocols
Amid the pandemic, communication is essential between the supervisors and their guards. Apart from the regular shift briefings, the guards will require timely updates about new and emerging threats and new requirements from the client that need immediate attention. Clear communication with no margin of error is critical. Any communication breakdown can compromise their safety and the client, colleague, members of the public, and their own family. Direct lines of communication should be open to state, local, and federal agencies to identify any potential risks associated with security and safety.
Certified and Trained Guards
Most of the security firms hire and train their guards as per their company requirements. However, on top of those skills, the firm should provide additional training to impart their staff with basic knowledge to deal with a pandemic. The type of training should major in the current situation and enlighten them on the role they should play as they carry out their duties. The action of a guard will largely depend on his/her understanding of the dangers of the pandemic, and the consequences that may arise thereof in case of a careless action is done.
Scheduling Changes, Absentees, and Remote Guarding
During a pandemic, the last thing a client might what to hear is that there is no guard on duty as a designated post. The firm should monitor and track shifts along all sites to avoid absenteeism. In case the guard on duty is unwell or will not report, the firm should be aware and reschedule immediately based on other guards’ availability. The replacement should be done in consideration of similar capabilities, skills, and training. Ensure the firm you choose has a group of well-trained guards on standby so that the shift continuity and services that the customer expects are available.
In conclusion, for a pandemic like COVID-19, constant monitoring of communication between the local, federal authorities, hospitals, states, and media is necessary. The role of the Pandemic Response Security Guards is safety and security. Protection means to respond to changing dynamics through communication, caution, collaboration, and security, to provide vigilance and deterrence to the public threat.
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